Buy Soundsly Apaisant at hifinage in India with manufacturer warranty.

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Soundsly Apaisant

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Availability: In Stock

Regular price Rs. 3,799.00 ~~Rs. 4,399.00~~

incl. of GST with free Shipping

| Save Rs. 600.00 (13% off)

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Estimated delivery between Monday 18 October and Monday 25 October excluding the pre-order products and special order products.

PEOPLE LOOKING FOR THIS PRODUCT

Dynamic and Balanced Armature (Hybrid Driver)

Balanced

With Microphone

Open-Back

DESCRIPTION

Soundsly Apaisant is a model from our in-house brand Soundsly. But it is designed and manufactured in China. The meaning of Apaisant is Calm and soothing. It is our first try and jumps into the realm of an IEM world. It is a hybrid model which means we have incorporated one dynamic driver and one armature driver into the metal shell. We have taken every bit of care for the build quality of this model in this budget in which we have used Kevlar re-inforced cable. We have also incorporated a universal mic in this model.

Soundsly Apaisant is an opened-back model which will give you an open and wide soundstage in an IEM realm. We have taken extreme care to tuned this earphone so that it can suit the needs of all the music lovers. The sound signature is balanced with no peak and dips around yet would provide good bass for those looking for bass in their music. We have not forgotten the mids and treble here, everything is well balanced from lows to highs.

Listen and believe it.

SPECIFICATIONS

Driver Type	Balanced Armature and Dynamic (Hybrid)
Driver Size	9mm
Frequency Response	20 - 20kHz
Impedance	32Ω
Sensitivity	101dB/mW
Rated Power	3mW
Maximum Input Power	10mW
Distortion	≤2%
Plug	3.5mm Stereo I-Shaped 24K Gold-Plated Plug
Cable	1.2m/3.9 feet Kevlar Re-Inforced

ACCESSORIES

1 pair of silicone ear tips (M)
1 pair of silicone ear tips (L)
1 pair of foam ear tips (M)
S, M & L size of OSTRY OS200 ear tips - Free of cost which cost INR500-600 in the overseas market.
1 pc of shirt clip
Zippered Carry Case

AWARDS & REVIEWS

The other good options around this price range include the Fiio FH1, RHA MA650, and the Meze 12 Classics. However, I really prefer the Apaisant’s sound signature over the others. In fact, the Soundsly Apaisant made me forget about the FiiO F9 Pro, which is not an easy task for a pair of IEMs that costs about half as much as the F9 Pro. I’d easily slot the Soundsly Appaisant in my top three earphones under Rs 5,000. - By Ershad Kaleebullah at themrphone.com.
The Soundsly Apaisant in-ear headphones aren’t something you’ll have likely heard of. However, it is Indian at heart, and is engineered for clean audio output. It’s also among the most affordable hybrid-driver headphones you can buy right now. If you enjoy a balanced, neutral sound, the Soundsly Apaisant is one of the best headsets you can buy right now at under Rs 5,000. - By Ali Pardiwala at www.bgr.in.
If you are a person who likes Balanced and Neutral sound signature, then Soundsly Apaisant is highly recommended. This earphone is made from an Indian brand and gets a thumbs up from our side for a very good try and we hope to see more products from the brand soon. - By TechUNeed.

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SVerified Buyer

Verified Buyer

Dec 22, 2020

A Masterpiece! Best Tuned IEM!

Disadvantages

Yes, no products are perfect and have some disadvantages for their non-stop further improvements, thus Apaisant also has.

It sits in the ears well for a long time with no pain or discomfort, but not that much of a plush fit. Though it seals well and has very good noise isolation. Perfectly usable for outdoor, but not secure enough while running.

It's built quality is not it's a disadvantage, but the overall design definitely falls in this category. The quality of wires, shell and drivers are rather excellent and will last long, but they could have offered a better-looking ear-shaped angled shell, a removable braided cable with an over the ear design.

No disadvantages in audio I can find even though I gave it all kind of challenges.

Sound Quality

Oh, what an experience man!!!!! The first track I heard with it is a Dolby Digital advertisement video. Oh my god, I couldn't believe as it feels I am in a movie theatre which no other IEMs gave me till now. It was a pure trippy feel. I use no Amp for this. Straight out from my Samsung A50s. It truly delivers that coherent and out of the head experience. Once I fell from my bike while riding. I catch my Apaisant from falling and let my pillion wife fell down. Now she is extremely possessive with this IEM. That tells how much I LOVE this IEM. Loosing this will definitely cause heartbreak for me.

I listen to all Genre of music, lots of Movies, Audiobooks etc. No FLAC files, 99% online streaming from YouTube, Amazon, Netflix etc. Also using a Tempotec Sonata HD pro portable Amp. It's a nice addition for rising the volume even more, but not mandatory as our smartphones are capable enough to drive them well.

The provided extra Ostry OS200 tips are good, has an inside metal grill which will tam the tribble and stage a bit, also removes some sparkle from upper mids which makes vocals sound better (or a bit different). But for more fuller n wide sound I like the stock medium tips more.

The most highlights of this IEMs are, selection of drivers, it's wide nozzle size, and the MOST PRECISE TURNING which is nothing less than a MASTERY level. It's clear that they took good time and effort to passionately tune it to perfection. It's easily one of the best turned IEM.

I don't want to separate the sound review as lows, mids and highs. Because all three are excellent and highlighted equally, hence taking about the overall audio experience could be better here in this case.

The very immediate audio difference I hear is the sheer layering of all the instruments and vocals across the soundstage which has a good natural airy feel to it.

The soundstage itself is not as wide as an open back full-sized headphone. It just managed to give an out of the head experience, which is intimate and better layered. The soundstage is above average, where all other IEMs expect some few high-end IEMs have a maximum of an average soundstage. Has good weight and thickness to the sound, clear, and natural. It's the best example of using an above average soundstage to its maximum use, and the sheer beauty of its tuning where no sound is rather prominent or not prominent. Everything sounds soo much coherent and exactly where it has to be. It managed to pitch exactly between an extra-wide stage of an open back headphone and an inside head feel of most of the IEMs.

The bass is quick, extremely thumping, full sounding, can hear the bass very much separately from all other sounds, makes it one of the best fun listening experience of quality bass.

It's true for mids and highs as well. The mids and vocals sound not forward nor recessed. Exactly where it has to be. We can hear each vocal separate and coming from different mics even for a group singing. Which is amazing. Both the male and female sound equal, emotional and intimate. It can pick as many minute details possible. Highs sound crispy, massively extended but not at all harsh or peaky in its entire length. No sibilance at all. It's the best tribble experience I heard from any IEMs.

It has an amazing talent to handle the volume when compared to another low res IEMs. It's like riding on a duke 250 at 100km/hr vs a 125cc bike at the same speed. It sounds good with less volume too. Never feel uncomfortable even if we raise the volume knob more than the before considered highest volume. Very comfortable sound for a long time listening section or for Movies.

If this is your first IEM upgrading from so-called bass-heavy budget wired or Bluetooth buds, trust me u r gonna have a roller coaster feel. With excitement, I have been giving everyone around me to have a listening experience with my new setup, and everyone Blon Away by its sound.

Let it be any genre, all tracks sound amazing with Apaisant. Especially tracks having good bass attacks and tribble extension. It's also amazing to watch Movies with this beauty. Many songs which were before out of my playlist started getting in.

Comparisons

Regardless of price, the two other standouts turned outstandingly accepted IEMs are Tin T2 (muted sub-bass), and Blon Bl03 (muted treble).

In comparison to Tin's (especially T2), it's around 1300Rs cheaper, and it mimics a mid focussed sound because of its recessed bass. lt has good separation, clarity, natural, but a bit sparkly overemphasised heights with a rather muted sub-bass, and lower yet thumpy mid-bass. Overall sounds nice, different, musical but not with all the songs. It has a clear favour towards mid biased tracks and sounds lacking with bass-heavy tracks. While with Apaisant all tracks sound excellent and have a better stage, weight and layering. T2 will also give u an amazing experience especially if u r upgrading from a V-shaped earphone. Overall Apaisant's more price seems a no brainer in selecting this over Tin T2 unless u r looking for a particularly mid centric IEM.

It's almost half the price of Apaisant. But I believe Blon Bl03 has batch-wise quality control issues. Because in comparison with the unit I have, Blon sounded much cheaper in comparison to the sound with Apaisant regardless of the price difference. But it has soo much hype all over the internet. The only favour towards Blon here is it's plush fitting in comparison to Apaisant (at least for me). Sound-wise, it's smooth but I don't even think it's comparable anywhere to Apaisant. Blon sounds muted and less extended highs, bit boomy bass which leaks to the mids a little, has more bass quantity than quality, vocals sound sweet, forward and real but a bit shouty especially female vocals, and no much layering or separation. Sounds seem congested and, inside the head feel. While Apaisant has that pleasant and addictive around the head experience with clear and thick layering. Hence I believe the real Blon Away product is Apaisant, not the Blons. Also, Apaisant has better-balanced tuning than Tin's and Blon's. If it's between Blon BL-03 vs Tin T2, no doubt I will go towards Tin T2. Select Blon BL-03 only if u absolutely don't like treble.

There are other IEM's like KZ ZSX etc. Most of them are V-shaped turning, with boomy bass, ear peacing tribble and shouty female vocals. It's nowhere coherent sound like Apaisant.

We often spend more money on our visual and taste senses, but we often neglect our hearing senses. Which is something everyone must experience equally and is possible at its best with such high-quality IEM like Apaisant. Hence 4400Rs for this, I consider as one of the best-valued investment I have ever made. This is one of the best in the IEM category.

The best audio listening experience as for me regardless of price and convenience factor is as;
Home Theatre > Open Back full Headphone > Apaisant > Closed Back IEM > Bluetooth buds.

About Hifinage

They are trustable, true and passionate. You can ask then if you have any doubts. They will give you their true opinion and knowledge without any sales pitchings. It's clear that they run this company for the sheer passion for audio, not just for business. Their pricing also better than Amazon or Headphonezone.

Overall it's a beauty to hear. I believe it's really a standout product, a real hidden Gem. We can be proud because it's an Indian Design which truly has the potential to be one of the world leaders in this field. I love to see more IEM models from this brand, good marketing, better business, and, a better-looking logo.

RVerified Buyer

Verified Buyer

Dec 6, 2020

A great start to serious critical listening

This is my first good earphone and the only decent piece I can compare to is the B&O earphones that come free with LG V30. Been spending a lot of time on audio blogs and Blogs I feel I can pass some judgement on Soundsly but do account my limited experience and knowledge.
1. The first thing I noted with these earphones is the AIRINESS in the whole soundstage, everything felt quite OPEN and LIVELY. The whole presentation to me especially when listening to rock and metal is as if I am hearing the music in MEDIUM-SIZED BAR.
2. The second thing I noted is the vocals are so darn CLEAR. Listening to very heavy metal genres I thought it was understandable to not understand most of what the singer was saying but on this vocals are clearly audible and I don't find myself searching lyrics nearly as much.
3. I noticed the CRISPINESS, CRUNCH and ATTACK of strings in guitars or most string instruments which I never heard before.
4. In most songs instrument separation is quite excellent but sometimes on heavy complex tracks, it gets a bit hard to track. I noted this in some Opeth songs.
5. Shouty high reaching vocals can be quite a bit and harsh like in Avenged Sevenfold, Heart and Vintersea.
6. Old recording with a lot of background noise can be unbearable on this earphone.
7. Symbol strikes got me addicted to treble. They are so CRISP and SHINNY. I always heard symbols in muted forms in all my previous consumer-grade audio gear.
8. They work very well with acoustic tracks. Always feeling very LIVELY and DYNAMIC. They are so good at this front that a week ago I got this feeling that these would work incredibly with Jazz-Rock and now I am spending more and more time on this genre.
9. The bass is TIGHT and AMPLE. It isn't hard at all to clearly make out the 4 string bassline. Although at 5 strings it can be a bit of a challenge.
10. This earphone played Led Zeppelin Black Mountain Side so well that I am now always looking for good songs with tabla and sitar. Instruments sound really good on this earphone especially compared to general consumer audio gear.
All in all bass is tight and punchy with great oomph. Vocals are detailed and express. Treble is sparkly. Though some screaming vocalist can be painful. This earphone could be quite a revelation like it has been for me.

SVerified Buyer

Verified Buyer

Nov 1, 2018

An amazing Indian product!!!

I have little to add after what all has been written by earlier reviewers. No doubt the product is excellent. Made in India was the give in, and it did not disappoint. Bass is nice. Listening to Marian Hill's Breathe into me was an experience. I have deducted marks on sound for not a perky mid. Maybe the engineers were focusing on the frequency curves or this IEM requires a third driver. Treble was nice too but not shiny. Overall, a very nice product. If you listen for about 20 minutes, you will forget what I have written above. Comfortable for ears, though not meant for workouts. Great soundstage for an in-ear. Solidly built. Another place I did not score was the price. With the sound these buds are coming with, I would put them at 2K - 2.5K. Also, in times of overnight delivery, I got them in 6 days (which was proposed though). All said and done, a fantastic effort by Soundsly (Hifinage). Request them to improve the mids and treble to make it a complete package. Very close to becoming an international brand.

My review after the complete burn-in:

I would like to start with a disclaimer: what you hear from an in-ear or over-ear headphones is completely dependent on what you like to hear and how your ears are tuned....it is a very personal choice; and the recording itself. Having said that, the same music can sound different on different earpieces. While learning music, I became interested in listening to it back (to make it better). This is when I landed a few years back on the audio zone. Having tried Creative, Mi Pro HD, Soundmagic, Focal, Superlux and ATH (on ears), I wondered how many in-ears are available with open back. To my surprise, Soundsly Apaisant was sitting next door. At 4k it took me some time to convince myself to buy it. I finally gave in to open back, balanced armature, and... Made in India. After all, how many stickers do we see with 'Made in India' these days? And the Apaisant did surprise me. The packaging was decent and professional. The buds themselves are made of metal and are comfortable to hold. Feels professional. I did not find a need to roll the wire over my ears to be comfortable. The buds I got came with multiple kinds of tips. This was a good feature, as I could test the best tip to fit my music. Believe it or not, the tips, yes the 'siliconised' (depending on which brand you have) tips which just sit in the ear and do nothing, are a very important part of the listening experience. Having a choice did let me identify the genre which matched with the right tip. The company is approaching its audience with an understanding of the subject! Once the fit was set, I did not feel any tension from the wire or feeling of buds dropping out. Though, they may not sit tight during workouts. The wire did provide some hustle, which subdued with an increase in the volume. Coming to the sound after the best fit combination. Starting with the fit - you have to find the best tip for that. Else, there will be problems with the buds. For testing, I tried Stank (Experience in Space and Time) and Full moon in Paris (Amber Rubarth). First thing I noted was that the sound was set more in front rather than in-the-skull. The open back shows its effect. Also, the stage opened up by a few degrees on either side. These in-ears are not bass heavy but can provide enough for you to enjoy the punches now and then. A very good option for online movie lovers. Trebles are not sparkling but well balanced. Difficult to find something seriously wrong at this end. There is a slight depression of the mids. I would not call it muffled. It just needs a tad bit of push. A good amp would do that. Again, all this information when I was sitting to compare these in-ears with what I have heard with other models (not to forget comparing different classes of headphones to set the best reference). There was some leakage into the ears (but then these are open backs). On the other hand, there was not too much sound going out. Should not be an issue while riding the bus or metro. Overall, I would have to hunt to find something of this quality in the Indian markets now. So far a very good Indian effort. I would have given five stars except for the slight suppression of the mids. Maybe a third driver would bring in more focus in this area. With the current configuration, I would like the price to be reduced. With some modifications/tuning, Apaisant can turn out to be an international brand.

SVerified Buyer

Verified Buyer

Oct 24, 2018

Open back Budget luxury

HiFiNage Soundsly Apaisant. Open back luxury in a budget.

First thing I will say, WOW. Just WOW.

So I have used FH1, RHA MA650

Source OnePlus 5T - Tidal - Q1MKII

Sound quality is just brilliant.
I would say these are a breath of fresh air.

If you like to listen to songs sitting near a pond in a green park these would be my preferred drivers. (weird comparison? Trust me I know!)

I will not go into technical details, that you can find on the Hifinage's product page itself.

Just my experience.

Soundstage, Soundstage, Soundstage. So much soundstage was very nice. Just so much space created by these drivers. You can spread a live performance inside your head even with your eyes open.

Bass and sub-bass are brilliant, not punchy. You could say it's the amount intended by artists. And of course, you can tweak that by DACs and equalizer.

Mids are very well defined nicely separated from the bass. Details in the instrumental sound are very noticeable.

Highs are pleasant and not piercing at all. Guitar strings and cymbal sounds are so clear seem like they are being played in front of you.

My first open back and what an experience. Openness should be a top-selling point I would say.

Just love its sound signature.

I mean I was in awe after listening FH1. I really liked the wide soundstage.

But the Soundsly definitely have worked their hearts out in making their first product.

Love it.

Recommended playlist:
m.facebook.com/story.php?story_fbid=1939009839539217&substory_index=0&id=1839530929487109

JVerified Buyer

Verified Buyer

Oct 12, 2018

My take on the Soundsly Apaisant

Introduction:
I am starting this one with a disclaimer - I am not a professional audiophile. Just a random guy who likes to listen to good music and happen to stumble across this “Audiophile” standards of listening. My knowledge is so limited, so you can consider me a layman in this ﬁeld.
The unit being reviewed here was sent to me as a part of Review Tour by HiFinage.

Package:
The package is a basic and neat one which comes with the IEM and an extra set of ear tips. Nothing fancy.

Build quality:
The ﬁrst thing you’ll notice as soon as you open the box and have a look at the IEM themselves is that they are built like a tank. The solid metal housing gives me a great level of conﬁdence every time I handle them. This particular feature initially made me a bit worried about its longtime listening experience, if the solid metal housing’s gonna cause discomfort levels which was cleared with my ﬁrst long time listening session of about 5 hours. They’re pretty comfortable. Sure they look like a Sportster from Harley, but once you take oﬀ (wear them and listen) you won't feel the weight of it.

The only thing that bothered me was the cable. It looks so thin. But I was assured that it’s Kevlar Reinforced and it can withstand the usual handling pressures. It’s a non-detachable cable which ends with a standard 3.5mm connector.

These are categorised as Open Back IEM, although I wouldn’t consider this a complete Open Back IEM like the Audeze ISines but again at its price point even a partially open back will do just ﬁne.

The Apaisant comes with a mic and volume control unit. But for some reason, the volume control options didn’t work with my iPhone X. The mic delivers a good quality voice upon answering calls.

Sound:
Gears Used:

1. iPhone X

2. Shanling M0

3. MacBook Pro

4. Xduoo XD-05

Disclaimer:
A budding audiophile here, so you’ll have to bear my layman’s terminologies. I was surprised the moment I heard them.

Lows:
Coming from an Open Back IEM (Isine10) I was sceptical at ﬁrst about its low-end performance. But it took me by surprise. The first thing, the bass is full-bodied, tight and fast. It doesn’t bleed into the mids. The sub-bass on these is very good too. At the same time, the bass is not as strong like a V-Moda M100. I started my audiophile journey with the V-Moda M100, but once I switched to Audeze ISine10, I can no longer stand the M100’s. They make me feel claustrophobic and gives me a headache over just 10 mins of listening. I was told this is normal once someone experiences the pleasure of open-back phones. Though the Apaisant is a strong performer when it comes to Bass, I didn’t experience a headache.

Mids:
This is one area which matters to me the most, because of the genre of music I prefer. Vocals are my ﬁrst preference when it comes to music, more than instruments. Apaisant’s performance over Mids is amazing considering they’re not a fully open back IEM. I was blown away with its performance in mid-range. The vocals are crisp and sweet. There’s one downside here which I’ll explain in the “Highs” section.

Highs:
This is where things turned a whole 180 degree for me. I can’t stand bright sound signature and the apaisant to my liking was bright. They’re not so BRIGHT, like the other Chi-Fi products. No harsh treble but it’s bright. Because of this nature, I even felt the Mids as bright during the High Note Vocals areas, especially female vocals. Thank heavens I was having a listening session with one of my buddy Sahil Santosh and he had a solution for it. He removed the stock ear tips and replaced them with the Ostry OS200 tips. After that my oh my! The Apaisant’s behaviour got changed completely. The bright highs which I felt were arrested and IEM started behaving like a Mid centric IEM. Vocals became even sweeter and crisper.

I even tried the IEM with Spin Fit CP155 tips, which opens up the soundstage, but it’s a bit bright to my liking. My favourite combination would be the Apaisant with the Ostry OS200. (HiFinage is shipping the apaisant with the Ostry OS200 tips in the package itself after hearing our feedback).

Soundstage:
The soundstage is not so wide per se. But it’s not narrow too. I would say it meets in the middle. But with the Spinﬁt CP155 tips the soundstage opens up so much. So if you want a better soundstage, you better try these with the Spinﬁt CP155.

Comparison with the FH1:
I personally didn’t like the Fiiio FH1, because of its recessed mids. Of course, the FH1’s soundstage is amazing. But this is not an IEM I would prefer for my genre. This is where the Apaisant truly scores points from me. At 4000 Rupees price point these are the best Mid Centric IEMs I’ve ever listened to.

A bit about the Tips:
Stock Tips - A bit bright highs.

Spinﬁt CP155 - Much better Soundstage with a tad bit bright highs.

Ostry OS200 - Made for each other. Total Mid-centric and Crisp Vocals.

Ampliﬁcation:
The Apaisant doesn’t require ampliﬁcation as their impedance is 32 ohms. You should be ﬁne with just your mobile. But with ampliﬁcation and an audiophile Dac like the xDuoo XD05 or Shanling M0 you can feel the diﬀerence.

Conclusion:
The Soundsly Apaisant sells for around 4000 INR through HiFinage. Which I feel is worth the price. Thanks to Mr Abhishek Sood and his prompt response towards customer feedbacks, the Apaisant now ships with the Ostry OS200 tips. To sum it up, the Soundsly Apaisant is a Musical IEM which is More Mid-Centric. So, if vocals are what you like more in your music and have a budget below 6000 INR, get these and you’ll love them.

PS: As per Hiﬁnage description, Apaisant means Calm and Soothing. And that’s exactly how the Apaisant IEM is.

If you have any questions, please drop us a line with your question.

All the products we sell at HiFiNage comes with an only and only manufacturer warranty as we procure the products directly from the manufacturer so there is no intercessor between HiFiNage and manufacturer. The different manufacturers may offer warranty for different periods and have their own set of rules which we are bound to follow. We cannot surpass the rules set by the manufacturer.

Manufacturer	Warranty Period	What's Eligible?	What's Not Eligible?	How to claim warranty?
7 Hertz Acoustics	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: customercare@conceptkart.com
BGVP	Earphones/USB DAC-AMP: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
BLON	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
BQEYZ	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Cat Ear Audio	Earbuds: 1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Ear Audio	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
FIDUE	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Helm Audio	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
Hidizs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Earphones	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Headphones	Headphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Accessories	1 Month/1 Year (unless otherwise specified on the product page) (1 Month if purchased separately, 1 Year if purchased along with headphones) (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear Tear. 2. 1 Year warranty if purchased together with HE400S, else only 1 month.	Follow this link: Claim the Warranty.
Ikko Audio	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page) AMP-DAC: 1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
ISN Audio	Cables: NA	NA	NA	NA
JOYROOM	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Knowledge Zenith	Earphones: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Knowledge Zenith Accessories	NA	NA	NA	NA
Moondrop	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
OSTRY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
OSTRY Accessories	NA		NA	NA
SOUNDSLY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Swans (HiVi)	1 Year	1. No Sound Output. 2. Either Channel is not working. 3. Doesn't Switch On.	1. Defect caused by Electricity Fluctuation. 2. Physical Damage. 3. Cosmetic Flaws.	Follow this link: Claim the Warranty.
Symbio Eartips By Mandarines	NA		NA	NA
T-Peos	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Tempotec	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TIN HIFI	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TENHZ AUDIO	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Tennmak	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TOPPING	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TRN	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
USAMS	1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
VSONIC	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Venture Electronics	1 Week	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo DAPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo Desktop AMPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo Portable AMPs/DACs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Yincrow	Models: X6, RW9: 6 Months Warranty RW-1000, RW-2000: 1 Year Warranty	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.

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Cancellation

1. A customer is advised to notify the seller for cancelling the order before it is processed for the shipping. A customer must tell the reason for the cancellation of order, a reason should be valid and genuine. If the order is shipped, so the request for cancellation will not be entertained.

If the payment is made via CCAvenue payment gateway so the cancellation request should be made on the same day of the order date, failure to do so will result in the deduction of CCAvenue payment gateway charges as per the CCAvenue refund policy. Whereas, Cashfree, PayU/PayUMoney and Razorpay do not refund the TDR no matter whether you request for the cancellation after the successful payment or on the same day/next day. So there will not be the full refund if the order is placed using Cashfree, PayU/PayUMoney and Razorpay payment gateway.

The policies below do not apply to the products which were purchased without warranty support, and to the product pages where we are asking the customers to pay additionally for the warranty periods like No Warranty, 3 Months, 6 Months, 9 Month and 1 Year.
So if the product is purchased with the "No Warranty" option then the below policies are not applied.

Exchange

2. Of course, you can exchange the product if you have changed your mind but the product should be unopened and its original packaging should be intact. If you have opened our packaging excluding the product's original packing so the exchange can be done for the full refund excluding the shipping charges (to and fro) and payment gateway charges. In case if the product you want to exchange it with is a low-priced product so we will refund you the difference in the amount via store credit and in the same way, we will charge you the difference in amount if the product is a high-priced product. You will need to pay the shipping charges again.

Refund

3. Refund is possible via store credit only if the received product is in unopened condition and its original packaging is intact. A customer will need to ship it back to us or we also can arrange the reverse pick-up for which we will charge the shipping charges. Refund of product price along with GST will be refunded via store credit only. In case if customer opened the product and disliked it after listening to it so to accept the return of this product, there will be restocking fee of 25% for the product price along with shipping charges and the remaining amount will be credit via store credit only. For eg.,

Product price: INR100

Reverse Shipping Charges: INR200

Total: INR300

The restocking fee of this order would be 25% of product price i.e., INR25(restocking fee of product price) + INR200(Reverse Shipping Charges) = INR25+ INR200 = INR225.

Return

4. Return of the product will be accepted only if the parcel (in which the product is packed) is in unopened condition, for this, customer needs to create an RMA and we will get back to the RMA with a proper resolution. Remember, shipping charges (to and fro) will not be refunded in this case, only the product price will be refunded.

The product can be returned only when:

(a). The product is under manufacturer warranty period.

(b). The product has manufacturing defects.

(c) The defects and issues are not caused by the user knowingly or accidentally or any natural calamity.

Raise the RMA Request

For Earphones, a customer is advised to send the product with the ear tips you felt the product is not working anymore. We do not need the accessories so kindly do not send it along with the defective earphone.

For Speakers, kindly send everything in its original packaging. Make sure the packaging is extremely good to avoid any damage in transit.

(d). If the received product is DOA (Dead on Arrival) or defective, so you are eligible for product exchange only after we arranged the reverse pick-up of such product and after we received it.

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