Warranty Details
All the products we sell at HiFiNage comes with only and only manufacturer warranty as we procure the products directly from the manufacturer so there is no intercessor between HiFiNage and manufacturer. Different manufacturer may offer warranty of different period and have their own set of rules which we are bound to follow. We cannot surpass the rules set by manufacturer.
| Manufacturer | Warranty Period | What's Eligible? | What's Not Eligible? |
How to claim warranty? |
| BGVP |
Earphones/USB DAC-AMP: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
|
Earphones: Varies as per what you choose. Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. | |
| BQEYZ |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Cat Ear Audio |
Earbuds: 1 Week |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| FIDUE |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| HIFIMAN Earphones |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| HIFIMAN Headphones |
Headphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| HIFIMAN Accessories |
1 Month/1 Year (1 Month if purchased separately, 1 Year if purchased along with headphones). |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear Tear. 2. 1 Year warranty if purchased together with HE400S, else only 1 month. |
Follow this link: Claim the Warranty. |
| Ikko Audio |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| ISN Audio |
Cables: NA
|
NA | NA | NA |
| JOYROOM |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Knowledge Zenith |
Earphones: 1 Year or Varies as per the given options on product pages. Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Knowledge Zenith Accessories | NA | NA | NA | NA |
| Moondrop |
Earphones: Varies as per you choose. Cable: (NA if you choose No Warranty and 3 Months Maximum Warranty irrespective of the months chosen) |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| OSTRY |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| OSTRY Accessories | NA | NA | NA | |
| SOUNDSLY |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Swans (HiVi) | 1 Year |
1. No Sound Output. 2. Either Channel is not working. 3. Doesn't Switch On. |
1. Defect caused by Electricity Fluctuation. 2. Physical Damage. 3. Cosmetic Flaws. |
Follow this link: Claim the Warranty. |
| NA | NA | NA | ||
| T-Peos |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Tempotec | Varies as per you choose. |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| TIN HIFI |
Earphones: Varies or what you choose. Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
|
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. | |
| Tennmak |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| TOPPING | 1 Year |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| USAMS |
1 Week |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| VSONIC |
Earphones: 1 Year Cable: 3 Months |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| Venture Electronics |
1 Week |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| xDuoo DAPs |
1 Year |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| xDuoo Desktop AMPs |
1 Year |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |
| xDuoo Portable AMPs/DACs |
1 Year |
1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On |
1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe. |
Follow this link: Claim the Warranty. |