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Warranty Details

All the products we sell at HiFiNage comes with an only and only manufacturer warranty as we procure the products directly from the manufacturer so there is no intercessor between HiFiNage and manufacturer. The different manufacturers may offer warranty for different periods and have their own set of rules which we are bound to follow. We cannot surpass the rules set by the manufacturer.

Manufacturer Warranty Period What's Eligible? What's Not Eligible?
How to claim warranty?
BGVP

Earphones/USB DAC-AMP: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

BLON

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
BQEYZ

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Cat Ear Audio

Earbuds: 1 Week (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Ear Audio 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
FIDUE

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Helm Audio 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

E-Mail: hello@theaudiostore.in
Helpline No.: +91-93565-23240
Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
Hidizs
1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
HIFIMAN Earphones

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
HIFIMAN Headphones

Headphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
HIFIMAN Accessories

1 Month/1 Year (unless otherwise specified on the product page)

(1 Month if purchased separately, 1 Year if purchased along with headphones) (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear Tear.

2. 1 Year warranty if purchased together with HE400S, else only 1 month.

Follow this link: Claim the Warranty.
Ikko Audio

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

AMP-DAC: 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
ISN Audio
Cables: NA
NA NA NA
JOYROOM

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Knowledge Zenith

Earphones: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Knowledge Zenith Accessories NA NA NA NA
Moondrop

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
OSTRY

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
OSTRY Accessories NA NA NA
SOUNDSLY

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

Swans (HiVi) 1 Year

1. No Sound Output.

2. Either Channel is not working.

3. Doesn't Switch On.

1. Defect caused by Electricity Fluctuation.

2. Physical Damage.

3. Cosmetic Flaws.

Follow this link: Claim the Warranty.

Symbio Eartips By Mandarines

NA NA NA
T-Peos

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Tempotec 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TIN HIFI

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

TENHZ AUDIO

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Tennmak

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TOPPING 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TRN

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

E-Mail: hello@theaudiostore.in
Helpline No.: +91-93565-23240
Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
USAMS

1 Week (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
VSONIC

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Venture Electronics

1 Week

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo DAPs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo Desktop AMPs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

 

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo Portable AMPs/DACs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

 

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Yincrow

 

Models:

X6, RW9: 6 Months Warranty


RW-1000, RW-2000: 1 Year Warranty

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

 

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