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Knowledge Zenith ZEX

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Regular price Rs. 1,949.00

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DESCRIPTION

The KZ ZEX was designed from the ground up to produce exceptional sound reproduction. The ZEX accomplishes this by utilizing cutting-edge low voltage electrostatic technology. The ZEX can produce high-density sound and clarity while reducing distortion to a minimum thanks to this technology. Benefit from the electrostatic KZ ZEX's high-density sounds and hi-res audio capabilities for enhanced vocal resonance, louder, and clearer sounds. The ZEX's electrostatic and dynamic drivers work together to precisely reproduce sounds from 20Hz to 40kHz, giving you lifelike clarity when listening to music.


The KZ ZEX has a unique driver configuration and combination, with one 6.8mm electrostatic driver and one 10mm dual magnetic dynamic driver delivering professional-grade sound. The high- and ultra-high-frequency reproduction is handled by the low-voltage electrostatic driver, while the mid- and low-frequency reproduction is handled by the dual magnetic dynamic driver. The additional dynamic driver has a stronger magnetic force than a conventional dynamic driver, allowing more balanced sound distribution. The electrostatic driver provides considerably more consistent transmission and excellent reproduction.

When comparing the KZ ZEX's electrostatic driver to a balanced armature driver, the low-voltage electrostatic driver, especially electrets, produces less distortion and is easier to drive. Low-voltage electrostatic technology's performance, quality, and consistency are far more consistent than dynamic and balanced armatures. The most difficult task for audio equipment is to deliver a clear sound image with low THD. Electrostatic tweeters, like the KZ ZEX, can overcome the long-standing problem of THD in hybrid driver earphones by producing sound with less distortion than balanced armature speakers with equivalent capability. The earphone can be driven with just 25 Ohms of impedance thanks to the low voltage electrostatic technology, allowing it to work with even a cellphone.

SPECIFICATIONS

Driver TypeDynamic and Electrostatic
Driver Size10mm Dual Magnetic Drivers & 6.8mm Electrostatic Driver
Frequency Response20Hz - 40000 Hz
Impedance25Ω
Sensitivity103dB/mW
Cable1.2m Silver Plated Copper Cable
Pin & Plug Type2 Pins & 3.5mm
Weight15±5g

PICTORIAL DESCRIPTION

Buy KZ Knowledge Zenith ZEX at hifinage in India with a manufacturer warranty.

ACCESSORIES

  • 3 Pairs x Small Sized Silicone Ear Tips

All the products we sell at HiFiNage comes with an only and only manufacturer warranty as we procure the products directly from the manufacturer so there is no intercessor between HiFiNage and manufacturer. The different manufacturers may offer warranty for different periods and have their own set of rules which we are bound to follow. We cannot surpass the rules set by the manufacturer.

Manufacturer Warranty Period What's Eligible? What's Not Eligible?
How to claim warranty?
7 Hertz Acoustics

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

E-Mail: customercare@conceptkart.com
BGVP

Earphones/USB DAC-AMP: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

BLON

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
BQEYZ

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Cat Ear Audio

Earbuds: 1 Week (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Ear Audio 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
FIDUE

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Helm Audio 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

E-Mail: hello@theaudiostore.in
Helpline No.: +91-93565-23240
Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
Hidizs
1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

HIFIMAN Earphones

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
HIFIMAN Headphones

Headphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
HIFIMAN Accessories

1 Month/1 Year (unless otherwise specified on the product page)

(1 Month if purchased separately, 1 Year if purchased along with headphones) (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear Tear.

2. 1 Year warranty if purchased together with HE400S, else only 1 month.

Follow this link: Claim the Warranty.
Ikko Audio

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

AMP-DAC: 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
ISN Audio
Cables: NA
NA NA NA
JOYROOM

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.


Follow this link: Claim the Warranty.

Knowledge Zenith

Earphones: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

For Warranty Claim on KZ EDX, KZ EDX Pro, KZ DQ6 & KZ ZEX. Kindly contact: E-Mail: customercare@conceptkart.com
Knowledge Zenith Accessories NA NA NA NA
Moondrop

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
OSTRY

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
OSTRY Accessories NA
NA NA
QKZ

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Kindly contact: E-Mail: customercare@conceptkart.com

SOUNDSLY

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

Swans (HiVi) 1 Year

1. No Sound Output.

2. Either Channel is not working.

3. Doesn't Switch On.

1. Defect caused by Electricity Fluctuation.

2. Physical Damage.

3. Cosmetic Flaws.

Follow this link: Claim the Warranty.

Symbio Eartips By Mandarines

NA
NA NA
T-Force

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
T-Peos

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Tempotec 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TIN HIFI

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

TENHZ AUDIO

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Tennmak

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TOPPING 1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
TRN

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

E-Mail: hello@theaudiostore.in
Helpline No.: +91-93565-23240
Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
USAMS

1 Week (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
VSONIC

Earphones: 1 Year (unless otherwise specified on the product page)

Cable: 3 Months (unless otherwise specified on the product page)

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Venture Electronics

1 Week

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo DAPs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo Desktop AMPs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

 

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
xDuoo Portable AMPs/DACs

1 Year (unless otherwise specified on the product page)

1. No Sound Output

2. Buttons Not Working

3. Not Charging

4. Doesn't Switch On

 

1. Wear and Tear

2. Cosmetic Flaws

3. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.
Yincrow

 

Models:

X6, RW9: 6 Months Warranty


RW-1000, RW-2000: 1 Year Warranty

1. No Sound Output

2. Channel Imbalance.

3. Buttons Not Working

4. Not Charging

5. Doesn't Switch On

1. Wear and Tear

2. Cosmetic Flaws

3. Breakage of Wire

4. Accumulation of Earwax on Earphone's Nozzles Filter.

5. Damage due to Natural Catastrophe.

Follow this link: Claim the Warranty.

 

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Cancellation

Cancellation Policy at HiFiNage

1. A customer is advised to notify the seller for cancelling the order before it is processed for the shipping. A customer must tell the reason for the cancellation of order, a reason should be valid and genuine. If the order is shipped, so the request for cancellation will not be entertained.

While refunding a payment against an order, a 2.5% will be deducted from the order total straight away as these charges do not get refunded back to us by the payment gateways either.

 

The policies below do not apply to the products which were purchased without warranty support, and to the product pages where we are asking the customers to pay additionally for the warranty periods like No Warranty, 3 Months, 6 Months, 9 Month and 1 Year.
So if the product is purchased with the "No Warranty" option then the below policies are not applied.

Exchange

Exchange Policy at HiFiNage
2. Of course, you can exchange the product if you have changed your mind but the product should be unopened and its original packaging should be intact. If you have opened our packaging excluding the product's original packing so the exchange can be done for the full refund excluding the shipping charges (to and fro) and payment gateway charges. In case if the product you want to exchange it with is a low-priced product so we will refund you the difference in the amount via store credit and in the same way, we will charge you the difference in amount if the product is a high-priced product. You will need to pay the shipping charges again.

Refund

Refund policy at hifinage

3. Refund is possible via store credit only if the received product is in unopened condition and its original packaging is intact. A customer will need to ship it back to us or we also can arrange the reverse pick-up for which we will charge the shipping charges. Refund of product price along with GST will be refunded via store credit only. In case if customer opened the product and disliked it after listening to it so to accept the return of this product, there will be restocking fee of 25% for the product price along with shipping charges and the remaining amount will be credit via store credit only. For eg.,


Product price: INR100

Reverse Shipping Charges: INR200 

Total: INR300 

The restocking fee of this order would be 25% of product price i.e., INR25(restocking fee of product price) + INR200(Reverse Shipping Charges) = INR25+ INR200 = INR225.

Return

Return Policy at HiFiNage

 

4. Return of the product will be accepted only if the parcel (in which the product is packed) is in unopened condition, for this, customer needs to create an RMA and we will get back to the RMA with a proper resolution. Remember, shipping charges (to and fro) will not be refunded in this case, only the product price will be refunded.

The product can be returned only when: 

(a). The product is under manufacturer warranty period.

(b). The product has manufacturing defects.

(c) The defects and issues are not caused by the user knowingly or accidentally or any natural calamity.

Raise the RMA Request

For Earphones, a customer is advised to send the product with the ear tips you felt the product is not working anymore. We do not need the accessories so kindly do not send it along with the defective earphone. 

For Speakers, kindly send everything in its original packaging. Make sure the packaging is extremely good to avoid any damage in transit.

(d). If the received product is DOA (Dead on Arrival) or defective, so you are eligible for product exchange only after we arranged the reverse pick-up of such product and after we received it.

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