Buy HIFIMAN RE400 at hifinage in India with manufacturer warranty.

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HIFIMAN RE400 with Upgraded Cable

6 Reviews

| 4 answered questions

Availability: In Stock

Regular price Rs. 1,999.00 ~~Rs. 5,714.72~~

incl. of GST with free Shipping

| Save Rs. 3,715.72 (65% off)

Warranty Details Cancellation, Exchange, Refund & Return Enquiry

Estimated delivery between Monday 02 August and Monday 09 August excluding the pre-order products and special order products.

PEOPLE LOOKING FOR THIS PRODUCT

Dynamic Driver

Balanced

With Microphone

Without Microphone

Closed-Back

DESCRIPTION

Raising the bar for others to follow, the HiFiMAN RE-400 Waterline is a superior quality, high-performance In-Ear Monitor (IEM) earphones. Featuring improved ergonomics for a comfortable and excellent fit, these earphones deliver the clear sounds for your listening pleasure for hours without causing tiredness.

Manufactured from premium materials such as Titanium Diaphragm, Neodymium magnet, and 50-inch-long OFC Copper cabling, your music is conveyed in its natural state without any alteration. The long wires can either drop down or coil back over your ears.

The HiFiMAN RE-400 with its custom 8.5MM drivers delivers the absolute best-in-class audio performance, and the earphones are stylish with black body and silver accents. The lightweight and portable design make this IEM highly convenient.

The HiFiMAN RE400 comes in two distinctive alternatives, the HiFiMAN RE400A are earphones with a microphone for Android devices delivering the best quality music while the RE400I has been manufactured to be used especially for iPhone / iPad / iPod or other Apple devices with volume control.

SPECIFICATIONS

Driver Type	Dynamic
Driver Size	8.5mm
Frequency Response	15 Hz - 22 KHz
Impedance	32Ω +- 3.2
Sensitivity	102dB
Rated Power	10mW
Plug	3.5mm Stereo, Gold-Plated

UPGRADED CABLE

The specifications of new upgraded cable are:

24 threads OCC Copper cable with Touch 3 button mic & remote
Anodized Aluminium 3.5mm TRRS Jack with All Black colour.
Rubber Slider for slip free operation.
28AWG Cable
4 Core Cable
1.2m

We have decided to mod the RE400 with excellent quality cable. This cable has resolved the issue of the default cable which used to broke from several places within days or months of usage. The new upgraded cable is very strong and go strong and sturdy for years to come. Due to this, the delivery of every RE400 will take 2 weeks.

ACCESSORIES

1 Pair of Single-flange (2 sizes i.e., Super Small and Small)
3 Pairs of single flange silicone tips of different sizes
2 Pairs of Small bi-flange silicone tips
1 Pair of Large bi-flange silicone tips
1 Shirt Clip
Zippered carrying case

AWARDS & REVIEWS

Review by ljokerl: HiFiMAN RE-400.

Value (10/10) - The latest iteration of the balanced-and-accurate dynamic-driver earphone from HiFiMan, the RE-400 offers an audible tuning change from the old RE0 and RE-ZERO models. It produces slightly weightier bass, a more well-rounded presentation, and smooth, forgiving treble while still offering accuracy on a level very rarely found at or near its price point.

Additional improvements over the previous-gen RE-ZERO include a more robust construction and better noise isolation, mostly due to the more compact, deep-sealing form factor. The RE-400 also boasts much nicer packaging, though there is still a disappointing dearth of accessories. The no-frills approach is fine by me - the RE-400, like its predecessors, is a listener's IEM. All in all, adding a hint of warmth to an otherwise neutral sound should let RE-400 appeal to the casual listener better than the models it replaces while holding very close to the HiFiMan sound many—myself included—have come to love.

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J Verified Buyer

Verified Buyer

Jul 14, 2018

Really good on music quality and some issues on wire.

Really good sound quality headset for its price.
Neutral sound and details are super.
The wire is not of good quality. Easily prone to damage. Need to handle this headset carefully.

Feb 13, 2016

Awesome Quality Its an all-rounder, superb sound quality, not too bass, and warm fittings.
Credit goes to hifinage for introducing hifiman in India.
Tejas

Feb 1, 2016

Great IEMs

These are the best IEMs I've used so far. Great sound quality for a great value. Beware these are not for the bassheads; They have a very neutral signature. Lots of eartips. I love the stock small bi-flanges. Delivery was great, received the package the next day of payment.

Feb 1, 2016

Audiophile kill with a budget bullet

*Keep in mind that this is my first neutral IEM. All my previous IEMs were V/U shaped.

Treble
I've always found the sharp treble to be off-putting. There is a (false?) sense of enhanced clarity that comes with the sparkly treble. But for me, the overall enjoyability dips.

I'm amazed by how smooth the treble is on the RE-400. Some may like a little more sparkle, it is so perfectly where I want it to be. It may lack some bite with fast electronic music. I found no nasty peaks or dips. To me, the detail and clarity was eye-widening (considering my experience or lack thereof).

Mids
I was expecting to be impressed. But not blindsided like this. It felt like I had suddenly switched from 64kbps to a vinyl track. The first thing that struck me was how much more life-like it felt. The vocals had a certain texture. Simply put, if that texture was absent, the vocals wouldn't be as immersive.

A striking feature was the depth to the vocals (not necessarily to the soundstage). It sounded wholesome(male and female alike). I'm finding this very hard to describe but I must persist, because its that important. I can gauge how much breath and effort the singer is taking. Apart from the core vocals, I hear a lot of nuances and details that contribute to that sense of completion. This particular feature impressed me the most in this IEM.

Another thing I noticed is how untouched and unaffected the mids are. No matter how busy the rest of the spectrum gets, the mids always come through unadulterated. Like I had a separate pair of ears for the mids. And it seemed like the bass and highs complemented it nicely. Like they were all on the same plane of preference.

Bass
I will have to divide this segment into two. Initial impressions and Brain burnt-in impressions.

Initial: Sub-bass was non-existent. Some tracks need that sub-bass to sound right. It adds to the natural, warm feeling. Sub-bass is more of a feeling than hearing. Tracks that had a strong mid-bass component were handled beautifully. I couldn't believe the detail and how fast it sounded. But I would have liked some more punch. Sadly the mids keep grabbing the spotlight, therefore, I didn't get to try many bass-heavy tracks.

Brain-burnt in: Sub-bass still non-existent. But I found out that at high listening volumes the RE-400 extends pretty deep. So it is capable (which will come in handy later on).

I feel the punch in the mid-bass now. And I find the quantity sufficient(not lacking) now. Surprisingly enough, I'm enjoying them immensely. I love the attack speed and detail. I want to say resolving but I'm not sure if it is the correct term. I'm quite stunned to find myself enjoying this type of bass. The initial disappointment only surfaces when I find the sub-bass lacking.

ljokerl advised me to try a narrow lift of a few dB in the sub-bass. This improves presence without affecting the mid-bass. The RE-400 is a very capable IEM in this respect. The overall tonality has warmed and I'm not disappointed as often. I still find myself wanting a bit more presence but I don't think EQing it in is the answer. (Perhaps a vent redesign, dampers coupled with a sub-bass lift)

Drums sound very natural (except the deepest reaching ones). It's easy to differentiate between the types of drums. The bass conveys that much detail.

Bottom line: Bass enjoyment is very track subjective. EQing helps because the drivers are capable.

Other miscellaneous ramblings:

The soundstage isn't the widest. The Brainwavz R1 has spoiled me in this regard. But it isn't congested either. It conveys a good sense of space. Vocals can be very very intimate. And orchestras can be sufficiently spacious. No complaints there.

All the music components are positioned and layered without any interference. I believe that is good "imaging"?

Like I mentioned before, I sense an overall "completion" in the music. Vocals will have a "bass" component and a "lower highs" component in addition to the core "mid" component. The RE-400 delivers all of it in equal measure (just a tad more in the mids).

I have observed that they sound even better at higher volumes (+1/2 dB above normal listening volume).

I am curious as to how the RE-400 will perform when powered by a better source. That will have to wait as I don't have the resources :(

Some have reported good results by using dampers to add a little warmth and presence (even going as far as comparing it to the 400$ RE-600). I will try these mods later on.

Feb 1, 2016

Never been so easy to become an Audiophile!

Hail the new king RE-400!

Delivering unprecedented sound quality at this price point, HiFiMan's RE-400 is a premium quality, high-performance In-Ear Monitor (IEM) that sets the standard for others to follow. Featuring advanced ergonomics for superb fit, and premium materials such as a titanium diaphragm, neodymium magnet and OFC Copper cabling, RE-400 represents best-in-class performance and comfort.

-OR-

or cancel

O Om S. 4 month ago

Q: Is the modded cable fixed or removable?

HiFiNage 4 month ago

A: It's a fixed cable.

Answer

Z zeeshan c. 8 month ago

Q: Can we buy the cable separately?

HiFiNage 8 month ago

A: Unfortunately, No.

Answer

M Manikanta 11 month ago

Q: Does HIFIMAN RE400A have microphone?

HiFiNage 11 month ago

A: If you buy it without the upgraded cable, then there is no mic in that. If you buy it with an upgraded cable option, then there is a mic.

Answer

S Sunil Kumar S. a year ago

Q: can i test them before buying as i might not like what others might like and music is preferencial thing. or can i returned them after trying them if i don't like how they sound to me.

HiFiNage a year ago

A: Kindly follow: https://hifinage.com/pages/cancellation-exchange-refund-return

Answer

All the products we sell at HiFiNage comes with an only and only manufacturer warranty as we procure the products directly from the manufacturer so there is no intercessor between HiFiNage and manufacturer. The different manufacturers may offer warranty for different periods and have their own set of rules which we are bound to follow. We cannot surpass the rules set by the manufacturer.

Manufacturer	Warranty Period	What's Eligible?	What's Not Eligible?	How to claim warranty?
BGVP	Earphones/USB DAC-AMP: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
BLON	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
BQEYZ	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Cat Ear Audio	Earbuds: 1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
FIDUE	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Helm Audio	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
Hidizs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Earphones	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Headphones	Headphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
HIFIMAN Accessories	1 Month/1 Year (unless otherwise specified on the product page) (1 Month if purchased separately, 1 Year if purchased along with headphones) (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear Tear. 2. 1 Year warranty if purchased together with HE400S, else only 1 month.	Follow this link: Claim the Warranty.
Ikko Audio	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page) AMP-DAC: 1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
ISN Audio	Cables: NA	NA	NA	NA
JOYROOM	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Knowledge Zenith	Earphones: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Knowledge Zenith Accessories	NA	NA	NA	NA
Moondrop	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
OSTRY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
OSTRY Accessories	NA		NA	NA
SOUNDSLY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Swans (HiVi)	1 Year	1. No Sound Output. 2. Either Channel is not working. 3. Doesn't Switch On.	1. Defect caused by Electricity Fluctuation. 2. Physical Damage. 3. Cosmetic Flaws.	Follow this link: Claim the Warranty.
Symbio Eartips By Mandarines	NA		NA	NA
T-Peos	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Tempotec	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TIN HIFI	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TENHZ AUDIO	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Tennmak	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TOPPING	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
TRN	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM - 6:00 PM (Monday - Friday)
USAMS	1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
VSONIC	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
Venture Electronics	1 Week	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone's Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo DAPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo Desktop AMPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.
xDuoo Portable AMPs/DACs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn't Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Claim the Warranty.

HIFIMAN RE400 with Upgraded Cable

Cancellation

1. A customer is advised to notify the seller for cancelling the order before it is processed for the shipping. A customer must tell the reason for the cancellation of order, a reason should be valid and genuine. If the order is shipped, so the request for cancellation will not be entertained.

If the payment is made via CCAvenue payment gateway so the cancellation request should be made on the same day of the order date, failure to do so will result in the deduction of CCAvenue payment gateway charges as per the CCAvenue refund policy. Whereas, Cashfree, PayU/PayUMoney and Razorpay do not refund the TDR no matter whether you request for the cancellation after the successful payment or on the same day/next day. So there will not be the full refund if the order is placed using Cashfree, PayU/PayUMoney and Razorpay payment gateway.

The policies below do not apply to the products which were purchased without warranty support, and to the product pages where we are asking the customers to pay additionally for the warranty periods like No Warranty, 3 Months, 6 Months, 9 Month and 1 Year.
So if the product is purchased with the "No Warranty" option then the below policies are not applied.

Exchange

2. Of course, you can exchange the product if you have changed your mind but the product should be unopened and its original packaging should be intact. If you have opened our packaging excluding the product's original packing so the exchange can be done for the full refund excluding the shipping charges (to and fro) and payment gateway charges. In case if the product you want to exchange it with is a low-priced product so we will refund you the difference in the amount via store credit and in the same way, we will charge you the difference in amount if the product is a high-priced product. You will need to pay the shipping charges again.

Refund

3. Refund is possible via store credit only if the received product is in unopened condition and its original packaging is intact. A customer will need to ship it back to us or we also can arrange the reverse pick-up for which we will charge the shipping charges. Refund of product price along with GST will be refunded via store credit only. In case if customer opened the product and disliked it after listening to it so to accept the return of this product, there will be restocking fee of 25% for the product price along with shipping charges and the remaining amount will be credit via store credit only. For eg.,

Product price: INR100

Reverse Shipping Charges: INR200

Total: INR300

The restocking fee of this order would be 25% of product price i.e., INR25(restocking fee of product price) + INR200(Reverse Shipping Charges) = INR25+ INR200 = INR225.

Return

4. Return of the product will be accepted only if the parcel (in which the product is packed) is in unopened condition, for this, customer needs to create an RMA and we will get back to the RMA with a proper resolution. Remember, shipping charges (to and fro) will not be refunded in this case, only the product price will be refunded.

The product can be returned only when:

(a). The product is under manufacturer warranty period.

(b). The product has manufacturing defects.

(c) The defects and issues are not caused by the user knowingly or accidentally or any natural calamity.

Raise the RMA Request

For Earphones, a customer is advised to send the product with the ear tips you felt the product is not working anymore. We do not need the accessories so kindly do not send it along with the defective earphone.

For Speakers, kindly send everything in its original packaging. Make sure the packaging is extremely good to avoid any damage in transit.

(d). If the received product is DOA (Dead on Arrival) or defective, so you are eligible for product exchange only after we arranged the reverse pick-up of such product and after we received it.

HIFIMAN RE400 with Upgraded Cable