Warranty Details – HiFiNage

All the products we sell at HiFiNage come with an only and only manufacturer warranty, as we procure the products directly from the manufacturer, so there is no intercessor between HiFiNage and the manufacturer. The different manufacturers may offer a warranty for different periods and have their own set of rules which we are bound to follow. We cannot surpass the rules set by the manufacturer.

HOW MUCH WARRANTY DO YOU PROVIDE?

All the products have a standard warranty period of 1 year, but there are always exceptions:

1. The product(s) where you see the options below:

No Warranty

3 Months Warranty

6 Months Warranty

9 Months Warranty

1 Year Warranty

Such products will have the warranty based on how much warranty you choose, since many of us want to save the money for getting the products at the cheapest possible prices.

So, if you do not see the options of selecting, the warranty will have a 1-year warranty by default.

Manufacturer	Warranty Period	What’s Eligible?	What’s Not Eligible?	How to claim warranty?
7 Hertz Acoustics	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	E-Mail: customercare@conceptkart.com
BGVP	BGVP Earphones: 1 Year Cable: 3 Months BGVP USB AMP-DAC: 6 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request
BLON	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request
BQEYZ	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request
Cat Ear Audio	Earbuds: 1 Week (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request
Ear Audio	Ear Audio Cables: 1 Year Ear Audio Interconnect: 1 Year (unless otherwise specified on the product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
FIDUE	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Hidizs	1 Year (unless otherwise specified on the product page)	No Sound Output Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws	Link: Raise an exchange and replacement request.
HIFIMAN	HiFiMAN Earphones: 1 Year and its cable: 3 Months HiFiMAN Accessories: 1 Month (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Ikko Audio	Ikko Audio Earphones: 1 Year and its cable: 3 Months Ikko Audio Portable USB AMP-DAC: 1 Year (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
ISN Audio	ISN Audio Earphones Cables: NA ISN Audio Portable USB AMP-DAC: 6 Months	NA	NA	NA
JOYROOM	No Warranty	NA	NA	NA
K’s Earphones	Earbuds: 1 Year or varies by option and its cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Knowledge Zenith	KZ Earphones: 1 Year or varies by option KZ ATE, ED9, ED3M, HDS3: 3 Months and its cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request. For KZ EDX, EDX Pro, DQ6, ZEX, ZEX Pro (Crinacle CRN): Email customercare@conceptkart.com
OSTRY	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
OSTRY Accessories	NA	NA	NA	NA
SOUNDSLY	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Swans (HiVi)	1 Year	No Sound Output Either Channel not working Doesn’t Switch On	Electricity Fluctuation Defect Physical Damage Cosmetic Flaws	Link: Raise an exchange and replacement request.
Symbio Eartips By Mandarines	NA	[Empty Cell]	NA	NA
T-Force	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
T-Peos	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
TANGZU	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
TACables	Cables: NA	NA	NA	NA
TIN HIFI	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
TENHZ AUDIO	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Tennmak	No Warranty	No Warranty	No Warranty	NA
USAMS	1 Week (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
VSONIC	Earphones: 1 Year Cable: 3 Months (unless otherwise specified on product page)	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Venture Electronics	1 Week	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
xDuoo Desktop AMPs	1 Year (unless otherwise specified on product page). Open Box products have no warranty, only a 1-day testing window.	No Sound Output Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Natural Catastrophe Damage	Link: Raise an exchange and replacement request.
Yincrow	X6, RW9: 6 Months RW-1000, RW-2000: 1 Year	No Sound Output Channel Imbalance Buttons Not Working Not Charging Doesn’t Switch On	Wear and Tear Cosmetic Flaws Breakage of Wire Earwax on Nozzles Filter Natural Catastrophe Damage	Link: Raise an exchange and replacement request.

HOW MUCH WARRANTY DO YOU PROVIDE?

All the products have a standard warranty period of 1 year, but there are always exceptions:

1. The product(s) where you see the options below:

No Warranty

3 Months Warranty

6 Months Warranty

9 Months Warranty

1 Year Warranty

Such products will have the warranty based on how much warranty you choose, since many of us want to save the money for getting the products at the cheapest possible prices.

So, if you do not see the options of selecting, the warranty will have a 1-year warranty by default.

For Warranty Claim on KZ EDX, KZ EDX Pro, KZ DQ6, KZ ZEX & KZ ZEX Pro (KZ X Crinacle CRN). Kindly contact: E-Mail: customercare@conceptkart.com

Manufacturer	Warranty Period	What’s Eligible?	What’s Not Eligible?	How to claim warranty?
7 Hertz Acoustics	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: customercare@conceptkart.com
BGVP	Earphones/USB DAC-AMP: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
BLON	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
BQEYZ	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Cat Ear Audio	Earbuds: 1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Ear Audio	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
FIDUE	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Helm Audio	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM – 6:00 PM (Monday – Friday)
Hidizs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
HIFIMAN Earphones	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
HIFIMAN Headphones	Headphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
HIFIMAN Accessories	1 Month/1 Year (unless otherwise specified on the product page) (1 Month if purchased separately, 1 Year if purchased along with headphones) (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear Tear. 2. 1 Year warranty if purchased together with HE400S, else only 1 month.	Follow this link: Raise an exchange and replacement request.
Ikko Audio	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page) AMP-DAC: 1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
ISN Audio	Cables: NA	NA	NA	NA
JOYROOM	No Warranty	No Warranty	No Warranty	NA
K’s Earphones	Earbuds: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Knowledge Zenith	Earphones: 1 Year or Varies as per the given options on product pages (unless otherwise specified on the product page) 3 Months Warranty: KZ ATE, KZ ED9, KZ ED3M, KZ HDS3 Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Knowledge Zenith Accessories	NA	NA	NA	NA
Moondrop	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
OSTRY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
OSTRY Accessories	NA		NA	NA
QKZ	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Kindly contact: E-Mail: customercare@conceptkart.com
SIMGOT	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Kindly contact: E-Mail: customercare@conceptkart.com
SOUNDSLY	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Swans (HiVi)	1 Year	1. No Sound Output. 2. Either Channel is not working. 3. Doesn’t Switch On.	1. Defect caused by Electricity Fluctuation. 2. Physical Damage. 3. Cosmetic Flaws.	Follow this link: Raise an exchange and replacement request.
Symbio Eartips By Mandarines	NA		NA	NA
T-Force	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
T-Peos	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
TANGZU	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
TACables	Cables: NA	NA	NA	NA
Tempotec	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
TIN HIFI	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
TENHZ AUDIO	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Tennmak	No Warranty	No Warranty	No Warranty	NA
TRN	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	E-Mail: hello@theaudiostore.in Helpline No.: +91-93565-23240 Support Hours: 11:00 AM – 6:00 PM (Monday – Friday)
USAMS	1 Week (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
VSONIC	Earphones: 1 Year (unless otherwise specified on the product page) Cable: 3 Months (unless otherwise specified on the product page)	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Venture Electronics	1 Week	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
xDuoo DAPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
xDuoo Desktop AMPs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
xDuoo Portable AMPs/DACs	1 Year (unless otherwise specified on the product page)	1. No Sound Output 2. Buttons Not Working 3. Not Charging 4. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.
Yincrow	Models: X6, RW9: 6 Months Warranty RW-1000, RW-2000: 1 Year Warranty	1. No Sound Output 2. Channel Imbalance. 3. Buttons Not Working 4. Not Charging 5. Doesn’t Switch On	1. Wear and Tear 2. Cosmetic Flaws 3. Breakage of Wire 4. Accumulation of Earwax on Earphone’s Nozzles Filter. 5. Damage due to Natural Catastrophe.	Follow this link: Raise an exchange and replacement request.

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