Free deliveries on order
Clear, fair and easy-to-follow policies — designed for transparency and customer confidence.
Notify before processing — cannot cancel after shipment.
Please notify us to cancel your order before it is processed for shipping. Cancellation requests for already-shipped orders cannot be accepted.
Note: Policies below do not apply to products sold without warranty or marked specifically with “No Warranty” / short-term warranty options.
Unopened items accepted; opened items may incur charges.
Changed your mind? We accept exchanges if the product is unopened and in original packaging. If the item is opened, it may be eligible for exchange minus shipping costs (to and fro) and gateway fees.
Pricing Difference: If you exchange for a lower-priced product, we will provide the difference as store credit. For higher-priced items, you will be billed the difference.
Unopened → store credit. Opened → 50% restocking fee.
Refunds for unopened products are issued via store credit. If you open a product and decide to return it, a 50% restocking fee applies.
| Calculation Component | Amount (INR) |
|---|---|
| Product Price | 100 |
| Reverse Shipping Charges | 200 |
| Restocking Fee (50% of Price) | 50 |
| Total Deductions | 250 |
| Final Refund (Store Credit) | 50 |
Returns for unopened parcels; DOA and manufacturer defects covered.
Returns are accepted for unopened parcels. For defective units, returns are accepted under the following conditions:
Instructions:
