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Earphones
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Was the product purchased in the "Open Box" or "Pre-Owned" category? * —Please choose an option—YesNo
Is it over a day since you received your order? * —Please choose an option—YesNo
Please Note: Open Box and Pre-Owned item issues must be reported within 24 hours of receiving the order. Your request cannot be processed.
Did you purchase the product with a warranty option? * —Please choose an option—YesNo
Please Note: Products purchased without a warranty are not eligible for RMA or returns.
Is the product currently under warranty? * —Please choose an option—YesNo
Please Note: Products with an expired warranty are not eligible for RMA or returns.
How did you purchase this product? * —Please choose an option—Online (Website)Offline (WhatsApp)
Invoice Number or Order Number *
Product Name *
Order Number *
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Upload Invoice (PDF or Image) * Please upload a copy of the invoice. Please reduce or compress the PDF/image before uploading.
Upload Picture of Physical Defect (if any) Please upload a clear photo showing the defect or damage. Please reduce or compress the image before uploading.
Type of Defect * —Please choose an option—ManufacturingMishandling/AccidentalPhysical like wear and tear
Please Note: Damage caused by mishandling or an accident is not covered by the manufacturer's warranty. This RMA request cannot be processed.
Please Note: Physical wear and tear is not covered by the manufacturer's warranty. This RMA request cannot be processed.
What would you like to do? * —Please choose an option—Exchange/ReplacementStore Credit
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