Exchange and Replacement Form

1. Personal Information

Full Name *

E-Mail *

2. Order & Purchase Verification

Whether the product you purchased was of the "Open Box" or "Pre-Owned" category? *
—Please choose an option—YesNo

How did you purchase this product? *
—Please choose an option—Online (Website)Offline (WhatsApp)

3. Defect & Issue Details

Upload Invoice (PDF or Image) *

Please upload a copy of invoice. Please reduce or compress the pdf/image size before uploading.

Upload Picture of Physical Defect (if any)

Please upload a clear photo showing the defect or damage. Please reduce or compress the image size before uploading.

Type of Defect *
—Please choose an option—ManufacturingMishandling/AccidentalPhysical like wear and tear

What would you like to do? *
—Please choose an option—Exchange/ReplacementStore Credit

Explain the issue in detail *