Buy KZ ZEX Pro Crinacle Earphone at HiFiNage in India with warranty.

KZ ZEX Pro Crinacle

Price range: ₹ 2,499.00 through ₹ 2,799.00
Out of Stock

CERR Policy

Cancellation

Cancellation Policy

You must notify before processing. We will not be able to cancel your after after it is shipped.

Please notify us to cancel your order before it is processed for shipping. Cancellation requests for already-shipped orders cannot be accepted.

Payment Gateway Fee: A 2.5% deduction applies to all cancelled orders to cover non-refundable transaction processing fees.

Note: Policies below do not apply to products sold without warranty or marked specifically with “No Warranty” / short-term warranty options.

 

Exchange

Exchange policy at hifinage

Unopened items accepted; opened items may incur charges.

Changed your mind? We accept exchanges if the product is unopened and in original packaging. If the item is opened, it may be eligible for exchange minus shipping costs (to and fro) and gateway fees.

Pricing Difference: If you exchange for a lower-priced product, we will provide the difference as store credit. For higher-priced items, you will be billed the difference.

 

Refunds & Restocking

Refunds and Restocking Fee

Refunds for unopened products are issued via store credit. If you open a product and decide to return it, a 50% restocking fee applies.

Calculation Component Amount (INR)

Product PriceRs. 100
Reverse Shipping ChargesRs. 200
Restocking FeeRs. 50 (50% of the product price)
Total DeductionsRs. 250
Final Refund (Store Credit)Rs. 50

 

Returns

Return Policy at HiFiNage

Returns are accepted for unopened parcels. For defective units, returns are accepted under the following conditions:

  • Warranty: Product must be within its manufacturer warranty period.
  • Defects: Must be a manufacturing defect (not caused by user, accident, or natural calamity).
  • DOA (Dead on Arrival): Eligible for exchange after we receive and inspect the product.

Instructions

  • Earphones: Please send only the earphones (do not include accessories) unless otherwise requested.
  • Speakers: Please use original packaging and ensure secure transit.

Note: Please use this link to create an exchange and replacement request.

Any Pre-Sale Questions?

    Ships in 24 Working Hours All orders we receive will be shipped within 24 working hours, except on Sundays or public holidays.

    Easy Returns and Exchanges A customer who receives a faulty product out of the box will have it replaced easily upon notifying us. All it takes is a simple effort to submit an exchange and replacement form.

    Partial Cash On Delivery To ensure genuine orders and avoid delivery cancellations, we collect a small upfront amount for COD. The remaining balance is easily payable upon delivery.

    Description

    High-Performance Hybrid Configuration

    KZ ZEX Pro is the company’s first hybrid earphone with an electrostatic, dynamic, and balanced armature. Three types of high-performance components are merged, and precision tuning, which blooms the sound of nature quickly complements the outstanding construction.

    The Sense of Hearing is Satisfied by a Wide Sound Field

    Benefit from the high-density sounds and Hi-Res audio performance of the electrostatic, KZ ZEX Pro has more details and improved high-frequency ductility. 20kHz high frequency even better performance than balanced armature, benefit from the high-density sounds and Hi-Res audio performance of the electrostatic, KZ ZEX Pro has more details and improved high-frequency ductility.

    Electret Low-Voltage Electrostatic Unit

    The 6.8mm electret unit is used in the KZ ZEX Pro. Under the uniform driving of electrostatic force, the electrostatic field created by the two electrode plates, the thin diaphragm, creates sound. The low-voltage electrostatic unit provides higher performance and excellent consistency when compared to other sounding units of the same specification.

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