HIFIMAN HE1000 V2

 178,612.61

CERR Policy

Cancellation

Cancellation Policy

You must notify before processing. We will not be able to cancel your after after it is shipped.

Please notify us to cancel your order before it is processed for shipping. Cancellation requests for already-shipped orders cannot be accepted.

Payment Gateway Fee: A 2.5% deduction applies to all cancelled orders to cover non-refundable transaction processing fees.

Note: Policies below do not apply to products sold without warranty or marked specifically with “No Warranty” / short-term warranty options.

 

Exchange

Exchange policy at hifinage

Unopened items accepted; opened items may incur charges.

Changed your mind? We accept exchanges if the product is unopened and in original packaging. If the item is opened, it may be eligible for exchange minus shipping costs (to and fro) and gateway fees.

Pricing Difference: If you exchange for a lower-priced product, we will provide the difference as store credit. For higher-priced items, you will be billed the difference.

 

Refunds & Restocking

Refunds and Restocking Fee

Refunds for unopened products are issued via store credit. If you open a product and decide to return it, a 50% restocking fee applies.

Calculation Component Amount (INR)

Product PriceRs. 100
Reverse Shipping ChargesRs. 200
Restocking FeeRs. 50 (50% of the product price)
Total DeductionsRs. 250
Final Refund (Store Credit)Rs. 50

 

Returns

Return Policy at HiFiNage

Returns are accepted for unopened parcels. For defective units, returns are accepted under the following conditions:

  • Warranty: Product must be within its manufacturer warranty period.
  • Defects: Must be a manufacturing defect (not caused by user, accident, or natural calamity).
  • DOA (Dead on Arrival): Eligible for exchange after we receive and inspect the product.

Instructions

  • Earphones: Please send only the earphones (do not include accessories) unless otherwise requested.
  • Speakers: Please use original packaging and ensure secure transit.

Note: Please use this link to create an exchange and replacement request.

Any Pre-Sale Questions?

    Ships in 24 Working Hours All orders we receive will be shipped within 24 working hours, except on Sundays or public holidays.

    Easy Returns and Exchanges A customer who receives a faulty product out of the box will have it replaced easily upon notifying us. All it takes is a simple effort to submit an exchange and replacement form.

    Partial Cash On Delivery To ensure genuine orders and avoid delivery cancellations, we collect a small upfront amount for COD. The remaining balance is easily payable upon delivery.

    Description

    HE1000 V2 has the world’s first diaphragm in nanometer thickness to assures remarkable sound reproduction. The diaphragm manufactured by HIFIMAN for the HE1000 is so thin in nanometer thickness which is a breakthrough core technology by HIFIMAN. HIFIMAN has faced many challenges in working with such advanced material which is, in the end, is the successful attempt of this diaphragm in HE1000’s planar driver for its remarkable sound.

    The Advanced Asymmetrical Magnetic Circuit is thoughtfully done by HIFIMAN in 7 years of painstaking research for the reproduction of the near-perfect reproduction of live music.

    The patented Window Shade open back system assures to get the unprecedented soundstage and realm.

    The HE1000 V2 has an improved headband design to accommodate a wide range of head sizes. The weight of the HE1000 V2 has been reduced from 480g to 420g for the best comfort.

    The HE1000 V2 ear cup width is 11mm in thickness than the thickness of the original version which was 14mm for the slimmer and sleeker look.

    The ear pads have been specially re-designed to become the thicker with an asymmetrical shape that follows the form of the ear cups in HE1000 V2.

    The cable supplied with the HE1000 V2 is the newly upgraded cable made of stronger and improved materials (crystalline copper and crystalline silver) which is a custom designed for wide frequency range, low signal loss and enhanced low-end for the quality sound reproduction.

    The ear pads material has been changed from the velour to polyester to increase the transparency in sound but the surrounding pleather material has not been changed or altered.

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