Login Form
Registration
Profile Informations
Login Datas
or login
Well, in this case, refund is possible only if the received product is in unopened condition and its original packaging is intact. A customer will need to ship it back to us or we also can arrange the reverse pick-up for which we will charge the shipping (to and fro). Refund of product price along with VAT will be refunded. In case if customer opened the product and disliked it after listening to it so to accept the return of this product, there will be restocking fee of 25% for the product price along with shipping charges. For eg.,
Product price: INR100
Shipping Charges: INR78
Total: INR178
The restocking fee of this order would be 25% of product price i.e., INR100(product price) + INR78(Shipping Charges) = INR25+ INR78 = INR103.
1. The product is under manufacturer warranty period.
2. The product has manufacturing defects.
3. The defects and issues are not caused by the user knowingly or accidentally or any natural calamity. If all the above conditions are met then you can raise a return or RMA request by following the link below:
Raise an RMA request. For Earphones, a customer is advised to send the product with the ear tips you felt the product is not working anymore. We do not need the accessories so kindly do not send it along with the defective earphone.
For Speakers, kindly send everything in its original packaging. Make sure the packaging is extremely good to avoid any damage in transit. 4. If the received product is DOA (Dead on Arrival) or defective, so you are eligible for product exchange only after we arranged the reverse pick-up of such product and after we received it.
For more information, visit, Cancellation, Exchange, Refund and Return and Process Flow To Claim Warranty